How do I manage returned payments with Procore Pay?
General Availability in Select Markets (United States)
Procore Pay is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management functionality in the Procore web application to handle the payment process between general and specialty contractors.
Procore Pay is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management functionality in the Procore web application to handle the payment process between general and specialty contractors.
Answer
Procore Pay actively monitors all payments, providing a streamlined process for handling returns. Should an ACH payment be returned, Procore's dedicated Payment Operations team will investigate and directly contact the payee (your Specialty Contractor) to offer clear guidance on any necessary actions to ensure successful payment processing. This proactive approach eliminates the need for you to manage the complexities of returned payments. See Contact Support.
See Also
Contact Support