How does Procore Pay collect, secure, and verify sensitive information?

Beta icon General Availability in Select Markets (United States)

flag-us.png Procore Pay is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management functionality in the Procore web application to handle the payment process between general and specialty contractors.

Background

Procore Technologies, Inc., wants you to be comfortable with our our security and reliability and works to help mitigate risks. To ensure a safe and efficient payment experience, Procore Pay incorporates a multi-layered approach to security, encompassing everything from rigorous verification to proactive fraud prevention.

Answer

Procore's commitment to Procore Pay security is reflected in the following key measures:

Rigorous Business and Identity Verification AD_4nXd32t51Jpizv9Oz3vzGdgYfc6cqg0GKhLyIw8wiX3fOEuOpzkhHyJrz6-542-4gtjs_Z6afdkqP0KB6anHSUsB2sCZVsE7as6ZXvnWJtlJGMR9y4yCgWJUh7c_VfGTgsMQ1uAZwAg?key=ES67DmROVr7siYeTdL_-eu5m

Procore utilizes established financial institutions and industry-leading FinTech companies to conduct thorough business and identity checks against reliable sources, helping ensure compliance with Know Your Business (KYB) and Know Your Customer (KYC) regulations.

Reliable Bank Account Verification​​​​​AD_4nXdn9BMaiPwc-NtAryVmhO2Gr4QYAYuY7sjUqS2-mxe0yGzTDmBXFUNImP2OjKuWXUf77SLJjxRBkF5tCwci5jgTy93zFBHs7ZeQrE5NjsV6S4k3QZZocSYb0Ul2qG2PzY6NBtGz7g?key=ES67DmROVr7siYeTdL_-eu5m

Procore's verification providers ensure that bank accounts are open, valid, and match the provided information.

Data Tokenization AD_4nXdDoM1IGaM8I5Sav39YNAbhgBr2iWDNd7K8P_YMvaUnADAwP0c8ZlZQmgKcIki3JxEU61GniVIP3mtLvC2XWvOm7WjYRN2OiRO6oDiHmu0umFa04bqTo2vieGw2qUD7QV17i458ag?key=ES67DmROVr7siYeTdL_-eu5m

Procore Pay uses data tokenization, a widely used security practice for payment process applications. This helps ensure that sensitive information, such as bank account numbers and tax IDs, never resides on our servers to reduce your data breach risks.

Robust Security Measures AD_4nXdYrj-XqsKqC28uFJ7lOsC_O4nK603Ps7ymb-ACJlA1ZvnjySjanff4wvoT4a64biuEmj6VwJnGOF3Qmitu2wz8H3p5vXOkuEWuMiDWRS4JH8xX2rvdRGGnIDObz2tO2WQQjWlf?key=ES67DmROVr7siYeTdL_-eu5m

Procore Pay utilizes encryption, firewalls, mandatory Multi-Factor Authentication (MFA), and strong password management to protect your data. Data is stored in secure data centers that are certified to industry standards to maintain compliance and security in the Cloud.

Advanced Transaction Monitoring AD_4nXdsPAROYqy1dbb0jc3T8Jud5bhHz-4bMBzv2MLj_Csi7mrHG9lnGq2MboW7CWJ5xkzyppgYqqWT8HmZlwf-pcgcbgngwx0naKy9KR50hrLg3Gzrzh12kgwoTtyVgQxcsYvJ5J2Z9A?key=ES67DmROVr7siYeTdL_-eu5m

Our partnership with a leading compliance workflow engine provider helps our dedicated team monitor and flag transactions for further investigation.

Fraud Monitoring AD_4nXdtgAMATZIJMYdnIV1wFSynDlTsmd8NOlPp10y5E2j-kWVcM-RKWW7UZfR6jyeA_N3nMtuGq8pyeHhcR63Vy3vAfTGDZRk9EDrSvO2pgk3iQzNzNS7Pqfpxm_es4KcoPbfCciSIhA?key=ES67DmROVr7siYeTdL_-eu5m

Procore Pay maintains a fraud monitoring program and is included in the feature design measures in the feature design measures to help reduce the risk of fraud. It also requires Multi-Factor Authentication (MFA) to prevent unauthorized access in the payor environment.

Case Handling and Discrepancy Resolution AD_4nXcB9czS6qGYOO5A0SwMgrZhHUI_f_fqNdA3_S2uvGanJBxhirDGxKK6NCsuS9NEBCpsrDeXmW5FvGDUbj7VN0N493m9e1KJMoLgRWKDdVGXh0Ji-79VbqxsrfrGOx-V7o4tsZJPFw?key=ES67DmROVr7siYeTdL_-eu5m

When information cannot be verified automatically, our dedicated Payment Operations team collects additional documentationto expedite manual checks by our verification providers.