Remove an Account Administrator

Objective

To remove an Account Administrator in the company's Admin tool.

Background

The Account Administrator is the main contact for setting up and maintaining your Procore account at a high level. Users with 'Admin' level permissions on the company's Admin tool can remove the Account Administrator designation from individual users.

Things to Consider

  • Required User Permissions:

    • 'Admin' on the company's Admin tool.

  • Additional Information:

    • Only one Account Administrator can be added or removed at the same time.

    • Any user can be selected as an Account Administrator.

    • A company can have an unlimited number of Account Administrators.

    • A user can be flagged as both an Executive Sponsor and an Account Administrator.

  • Prerequisites:

Steps

  1. Navigate to the company's Admin tool.

  2. Under 'Company Settings', click General Settings.

  3. Click on the remove icon-delete-trash.png icon across from the user's name on the rightmost side of the table.
    Note: If only one user is designated as the Account Administrator, the role must be assigned to another member of the team from the 'Delete Account Administrator' modal before the user can be removed.

  4. Optional: Select another user from the Account Administrator drop-down menu on the 'Delete Account Administrator' modal.

  5. Optional: Click Reassign Account Administrator from the 'Delete Account Administrator' modal.