View a T&M Ticket

Objective

To view a T&M ticket on the T&M Tickets tool.

Background

Users can follow the steps below to view individual T&M tickets.

Things to Consider

Steps

  1. Navigate to the T&M Tickets tool.

  2. Click View next to the ticket you want to view.

  3. The following information is viewable on the ticket:

    Note icon Note

    Optional fields may be absent if the creator of the ticket did not complete the fields.

    • General Information: Information about the ticket such as the project, location, status, and description.

    • Labor: The employees who worked or will work on the ticket and their Classification, Time Type, and Hours.

    • Materials: The materials needed to complete the work, including Description, Unit of measurement, and Quantity.

    • Equipment: The equipment needed to complete the work, including Description and Quantity of hours.

    • Approvals: This includes the 'Company Signature' and 'Customer Signature'.

    • Date: If applicable, the date that the ticket was signed by the Company and the Customer.

    • Notes: Additional notes have been added to the ticket.

    • Attachments: Includes any attachments such as photos, emails, forms, or other documents.