(Beta) Respond to a Custom Workflow on a Correspondence item.

Beta icon In Beta

This page details functionality that is not available in Procore's production environment. Access to the features documented here is limited to specific Procore customers who have signed the required agreement to participate in Procore's Company level Workflows Tool Beta Program. The content on this page is for informational purposes only and all information and content on this page is subject to change without any prior notice. To learn more, see About the Workflows Beta Program.

Objective

To respond to a custom workflow on a project level correspondence item.

Background

After a workflow has been initiated on a project level item, responses can be added to the workflow by the designated assignees.

Things to Consider

  • Required User Permissions:

    • To respond to a workflow on a correspondence item:* 'Standard' level permissions or higher on the project for the specific correspondence type.* Must be the assignee of the correspondence item's current workflow step.

Prerequisites

  • The correspondence item must be issued.

  • A workflow has been initiated and a step requires your attention.

Steps

  1. Navigate to the correspondence item containing the workflow.

    Tip icon Tip

    You can navigate to the item in Procore by clicking the 'Take Action in Procore' button in the workflow notification email.

  2. In the right pane of the item, review the 'Current' step in the workflow. Note: Click 'Show Workflow' if the right pane is collapsed.

  3. Select your response for the workflow at the bottom of the right pane. Note: You will have an opportunity to cancel your response in the next step.

  4. Optional: Upload or attach files to the workflow. clipboard_e4a42103e5b2fdc57a66510f7b2f60b45.png

  5. Optional: Enter a reason for your response.

  6. Click Submit to finalize your response or Back to return to change your response.