(Internal) Why did a funding fail and what can I do about it? (Draft)
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This is a Draft page and is in development. This page is for Internal Use Only - Not For External Distribution. This page contains proprietary and confidential information and is the property of Procore Technologies, Inc. [This banner will be replaced with the appropriate banner when the content is approved for publication and released to share with Procore Pay users]
Background
After you submit a funds request in the Disbursements tab of the Company level Payments tool, Procore's Disbursements table updates users on the status of your money's movement as it travels from your company's funding bank account to your downstream collaborators external bank account. If the 'Funding Request Failed' status appears, use the information below to troubleshoot your next steps.
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Answer
Fund requests for disbursements can fail for variety of reasons.
Drawdown Status
This table details Procore's default statuses for disbursements. To learn more, see Create Disbursements.
Status | Definition |
|---|---|
Draft | The disbursement was saved in the 'Draft' status. |
Funding Requested | The drawdown request for funding the disbursement is complete. |
Funding Failed | The drawdown request for funding the disbursement has failed. |
Funding Completed | The drawdown for the disbursement is complete. |