FAQ/Troubleshooting
- (Internal) How do I respond to general error messages in Procore Pay? (Draft)
- (Internal) Why did a funding fail and what can I do about it? (Draft)
- Are payments made through Procore Pay insured?
- Can I stop Procore Pay payment processing once it starts?
- Can we use different bank accounts to fund Procore Pay disbursements?
- Do I need to create a Levelset account for use with Procore Pay?
- How can I access my company's Monthly Sandbox after enabling Procore Pay?
- How can I tell if I have a free or paid Procore company account?
- How do funds flow between bank accounts with Procore Pay?
- How do I manage returned payments with Procore Pay?
- How do partial payments streamline finances on construction projects? (Review)
- How do payees upload invoice compliance requirements to Procore Pay?
- How do payments made in Procore Pay sync with an integrated ERP system?
- How do we enforce invoice compliance requirements in Procore Pay? (Review)
- How do you add bank accounts to Procore Pay?
- How does Procore Pay assign numbers to disbursements and checks?
- How does Procore Pay collect, secure, and verify sensitive information?
- How does Procore Pay securely store and protect my data?
- How does Procore Payment Services, Inc., protect payor funds from co-mingling?
- I have the correct permissions. Why can't I see the Payments tool?
- Is Procore a bank or a financial institution? (Review)
- What actions does Procore Pay take if an Early Pay Program's Payment Due Date is missed? (Draft)
- What are joint payments and joint checks?
- What are Procore Pay's payment processing deadlines?
- What are the default drawdown statuses in Procore Pay?
- What are the default payment statuses in Procore Pay?
- What are the default verification statuses for bank accounts in Procore Pay?
- What are the default workflow statuses for disbursements in Procore Pay's custom payments workflow?
- What are the different types of bank accounts in Procore Pay?
- What are the sub-tier lien waiver statuses on a subcontractor invoice with Procore Pay?
- What are the sub-tier statuses on a commitment with Procore Pay?
- What are the two 'Billing Type' options in Procore Pay invoices?
- What bank does Procore Payment Services, Inc. use?
- What fee models does Procore offer to Payors using Procore Pay?
- What granular permissions are available for Payments Workflows?
- What happens after I create a disbursement in Procore Pay? (Draft)
- What is a 'Procore Pay Agreement'?
- What is a Disbursement Contributor?
- What is a lien waiver?
- What is a manual hold on a subcontractor invoice?
- What is a partial payment? (Review)
- What is a Payments Admin?
- What is a Payments Beneficiary Approver?
- What is a Payments Disburser?
- What is a split payment?
- What is a sub-tier subcontractor?
- What is a verified bank account in Procore Pay?
- What is an invoice contact?
- What variables can we include as placeholders in a lien waiver template?
- When does Procore Pay send email notifications?
- Where do I find my routing and account number?
- Which countries and currencies are supported by Procore Pay?
- Who can manage compliance on commitments with Procore Pay? (Beta)
- Who has the authority to sign a lien waiver in Procore Pay?
- Why does Procore Pay collect business ownership details?
- Why is MFA mandatory for Procore Pay and how does it work?