Manage Insurance Documents and Compliance Status on Commitments with the Directory Tools

Beta icon General Availability in Select Markets (United States)

flag-us.png Procore Pay is available in the United States. It is designed for General Contractors and Owner-Builders who act as their own General Contractors on a job. Procore Pay extends the Invoice Management functionality in the Procore web application to handle the payment process between general and specialty contractors.

Objective

To manage insurance documents and compliance status on a commitment using the insurance information in Procore's Company Directory and Project Directory tools.

Background

If your company is using Procore Pay to pay subcontractor invoices, users can add company or project insurance information for your contractors, subcontractors, and vendors from the Company and Project level Directory tools. With this method, either a user with 'Admin' level permissions on the Company or Project Directory or a user designated as an insurance manager adds a vendor's insurance certificates to the Directory tools.

Once added, an invoice administrator can then link those records to a commitment to allow Procore Pay to automatically track the insurance compliance status of insurance record for your team. When configured to work with the 'Insurance Compliant' payment requirement, this ensures that your Payments Disbursers can verify that your invoice payment requirements are met before creating disbursements.

Note icon Note

Would you rather only track whether the commitment complies with its insurance requirements or not? If so, you can alternatively follow the steps in Manage the Insurance Compliance Status of a Commitment.

Things to Consider

Prerequisites

Steps

  1. Navigate to the Project level Commitments tool.

  2. Under the Contracts tab, locate the commitment to work with.

  3. Click the Number link to open it.

  4. In the commitment, click the Compliance tab.

  5. Scroll to the Insurance card.

  6. Choose from these options:

    Note icon Notes
    • When managing insurance information with the Directory tools, actions are always logged in the Change History tab of the corresponding Directory tool instead of the commitment's Change History tab.

Add Insurance

To add new insurance information, choose the appropriate option:

Note icon Note

The Add Insurance and Edit menu buttons are only visible and available to an invoice administrator who is also a designated Insurance Manager (see Designate an Insurance Manager for Your Procore Company) or who has 'Admin' level permissions on the Company level Directory tool.

When adding the first insurance document...

For subsequent insurance documents...

insurance-card-add-insurance.png

edit-insurance-button-label.png

After you choose a menu option, Procore launches the Company or Project level Directory tool and opens the company profile of the 'Contract Company' to the Insurance tab. You can then follow the steps in:

View Insurance

If the 'Contract Company' on the commitment has any existing insurance information stored in the company profile of the Directory tools, that insurance information appears as rows in the table in the commitment's Insurance card.

insurance-card-with-edit-button.png

Insurance Card

This table details the elements of the Insurance card in a commitment.

Element

Type

Description

Add Insurance or Edit

Menu Buttons

Users with the appropriate permissions can either click the Add Insurance button (if this is the first insurance entry) or the Edit button (if this is a subsequent insurance entry) and choose one (1) menu option:

Note icon Note

The Add Insurance and Edit menu buttons are only visible and available to an invoice administrator who is also a designated Insurance Manager (see Designate an Insurance Manager for Your Procore Company) or granted 'Admin' level permissions on the Company level Directory tool.

Compliance Status

Status

Procore looks at the insurance information stored in the Directory tools to determine the commitment's status:

  • Compliant. Indicates all insurance information is in the 'Compliant' status.

  • Not Compliant. Indicates that at least one (1) insurance entry is set to a status other than 'Compliant' in the Directory tools.

    Important icon Important
    • For this status to read 'Compliant', all listed insurance entries from the Directory tool(s) must also be in the 'Compliant' status.

    • If the insurance information from the Directory tools is set to any other available status (including the 'Compliant - In Progress' status), the status in the Commitments tool shows 'Not Compliant' to ensure that all insurance information is fully compliant before your team releases an invoice payment.

Name

Field

Shows the name from the Company or Project Directory. Typically, users enter the name of the insurance certificate, policy, or document in this field.

Level

Field

Shows whether the insurance information was added to the Company or Project Directory.

Effective Date

Field

Shows the effective date for the insurance information in the Company or Project Directory.

Expiration Date

Field

Shows the expiration date from the Company or Project Directory. These icons also alert users when the insurance is nearing or past the expiration date:

expiring-soon.png

Expiring Soon. Starts showing 14 days before the expiration date set for the insurance.

expired.png

Expired. Starts showing one (1) day after the expiration date set for the insurance. Note: Expiration notifications are managed in the Procore web application's Directory tool. To learn how to configure notifications, see Add Project Insurance to a Company Record in the Project Directory and Add Insurance to a Company Record in the Company Directory.

Notes

Menu

Shows any notes for the insurance information in the Company or Project Directory.

paperclip.png

Attachment

Coming Soon Click this link to open a copy of the insurance information's file attachment.

Edit Insurance

To edit existing insurance documents, click the Edit button and choose the Company Insurance or Project Insurance menu option. This launches the corresponding Directory tool and opens the company profile to the Insurance tab.

edit-insurance-button-label.png

Next, click the Edit button in the Insurance tab of the company profile in the corresponding Directory tool. To learn about your editing options, see:

Note icon Note

When managing insurance with the Directory tools, changes to the insurance insurance are logged in the Change History tab of the corresponding Directory tool. Changes are not logged in the commitment's Change History tab.

Remove Insurance

Insurance documents must be removed from the Directory tools. To remove insurance, click the Edit button and choose the Company Insurance or Project Insurance menu option. This launches the corresponding Directory tool and opens the company profile to the Insurance tab.

edit-insurance-button-label.png

You can then follow the steps in:

Next Steps